This Privacy Policy explains how Sterling Project Management L.L.C-FZ ("Sterling PMC", "we", "us" or "our") collects, uses, stores and protects personal information when you visit www.sterlingpmc.com, submit an enquiry through our website or communicate with us.
1. Who We Are
Sterling Project Management L.L.C-FZ is a company registered in Meydan Free Zone, Dubai, United Arab Emirates. For the purposes of this Privacy Policy, Sterling PMC is responsible for the personal information described below.
2. Personal Information We Collect
We may collect information that you choose to provide when you submit a website enquiry form, contact us by email or telephone, or otherwise communicate with us. This may include:
- Your name and contact details, including email address and telephone number.
- Your company or organisation and professional details.
- Information about your project, development or enquiry.
- The contents of messages, attachments or other information you choose to send us.
We may also collect limited technical information when you use our website, such as your IP address, device and browser information, pages viewed, approximate location derived from your IP address and information about how you interact with the website. Google Analytics may be used to help us understand website traffic and improve website performance. Further information about cookies and similar technologies is provided in our separate Cookie Policy.
3. How We Use Personal Information
We may use personal information to:
- Respond to enquiries and requests for information.
- Understand your project requirements and assess whether our services may be suitable.
- Provide information about our services and communicate with prospective or existing clients.
- Manage professional relationships, proposals and project-related correspondence.
- Operate, maintain and improve our website and business systems.
- Protect our business, address security issues and comply with applicable legal obligations.
We will process personal information only where we have an appropriate legal basis under applicable data protection law. Depending on the circumstances, this may include your consent, taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation or pursuing a legitimate interest that is not overridden by your rights.
4. Sharing Personal Information
We do not sell or rent personal information. We may share it with service providers who support our website, hosting, business communications, information technology or analytics, where they need the information to provide services to us.
We may also disclose information where required by law, regulation, court order or a lawful request from a competent authority. Where appropriate, we take steps to ensure that service providers protect personal information and use it only for authorised purposes.
5. International Transfers
Some service providers may process or store information in countries outside the United Arab Emirates. Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the transfer is permitted and that appropriate safeguards are in place.
6. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. Access is limited to people and service providers who need the information for legitimate business purposes. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business relationships, handling project matters and meeting legal, regulatory, accounting or reporting requirements. When information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable law.
8. Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have rights to request access to personal information we hold about you, request correction of inaccurate information, request erasure, request restriction of or object to certain processing, receive information in a portable format where applicable, and withdraw consent where processing is based on consent. You may also have the right to raise a complaint with the competent data protection authority.
To make a request, please contact us using the details in section 11. We may need to verify your identity before responding. Your rights are not absolute and may be subject to legal conditions or exemptions.
9. Third-Party Websites
Our website may contain links to websites or services operated by third parties. Those websites have their own privacy practices and policies. We are not responsible for their content or privacy practices, and we encourage you to review their policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers or applicable legal requirements. The latest version will be published on our website with the updated date shown at the top.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Sterling Project Management L.L.C-FZ
Meydan Free Zone, Dubai, United Arab Emirates
Email: enquiries@sterlingpmc.com
Website: www.sterlingpmc.com
This Privacy Policy describes Sterling PMC's website privacy practices. It should be reviewed periodically and updated if the company's actual data practices or applicable legal requirements change.